Russound
News & Updates

Building Sound Solutions


Welcome to the first issue of the Russound Newsletter. Our goal is to provide useful information to you our customers on a regular basis. That includes information on trade shows, expos, training and tech updates. We also intend for it to be a place where we can share dealer success stories. Sharing knowledge offers the opportunity for others to duplicate those successes in their business.

Regards,
Charlie Porritt


Turn Your C-Series Clocks Forward

It's that time of year again, the time when we all change our clocks. Unfortunately, in addition to losing an hour at this time of year you also have customers asking you how to change the clock on their C-Series system. Luckily it's easy to do but why not be proactive and send them an email telling them how. While you're at it, you could also take the opportunity to tell them how to check if they are up to date on software revisions and any new products or promotions. Here is a reminder of the process goes.

How to change an MDK-C6, MDK-C5, KLK-E5 or KLK-E6:

  1. Press Home Button
  2. Select Settings
  3. Scroll down and select Clock
  4. Set Time

How to Change a TS3

  1. Press Settings Gear Icon
  2. Select Time & Date
  3. Set Time

Excitement at ISE

There was a lot of excitement for Russound products at the ISE Show in Amsterdam this past February. Turnout was great we got a lot of positive feedback on the new products shown. Check out our Facebook page for more photos.

Rave Publications stopped by our booth and Colin Clark offered a closer look at some of the new products. Here are links to the videos.


Events & Training

We have new training videos! The first is on the X1 Wireless system. More new videos will be posted soon on our new YouTube channel.

Event Calendar

Date Event Location
3/12/15 ADI Expo Anaheim, CA
3/17/15 ADI Expo Toronto, ON
3/24/15 - 3/25/15 Aim High Show Atlanta, GA
3/24/15 ADI Expo Birmingham, AL
3/26/15 ADI Expo Ft. Lauderdale, FL
3/27/15 ADI Expo Denver, CO
4/7/15 - 4/8/15 Custom Plus Show Seattle, WA
4/7/15 10:00 - 11:00 am Dealer Webinar Education Web Portal

If you would like more information on these shows, contact education@russound.com


Did You Know? Network Troubleshooting & Best Practices

The most common network problems can be caused by network configuration and out-of-date firmware. Router configuration and switches can prevent the DMS and MCA or multiple X5 zones from discovering each other on the network. Here is a helpful document from our Tech Team that outlines how you can avoid these networking issues. Link Here

Dealer Opportunities...Free Publicity

Would you like some free publicity? Care to play up your strengths by showing how you planned an installation, solved a problem and ultimately satisfied a customer?

If so, let's talk. Russound is on the prowl for case histories that feature our dealers specifying and installing our products in unique, big, or otherwise interesting projects, especially if they solved a particular challenge. Our public relations representative would like to speak with you, draft a story for your review, and place it in a consumer or trade magazine (or blog) where you and Russound receive top billing. (In that order!)

Please drop a line to Adam Sohmer, adam@sohmerassoc.com, to chat about what you have in mind. Big or small, we want to put you in the spotlight as we continue to aggressively promote the brand.

Mar 13 15 PAA News

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